Privacy Policy

1. Introduction

Velyra Platform ("we", "us", "our") provides AI-driven data analysis and decision-support tools to professionals managing personal and business capital. We are committed to protecting the privacy of visitors to our website and users of our platform ("Services"). This Policy sets out the types of information we may collect, how it is used, and the choices available to you.

By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use our Services.

2. Information We Collect

We may collect the following categories of information:

• Account and contact information: such as your name, email address, and other details you provide when registering for or enquiring about our Services.
• Usage data: information about how you interact with our website and platform, including pages visited, features used, and time spent on the Services.
• Technical data: such as IP address, browser type, device identifiers, and operating system, collected automatically through your use of our website.
• Communications: records of correspondence if you contact us via forms, email, or other channels.
• Cookies and similar technologies: as described further in Section 5 below.

We do not knowingly collect sensitive personal information unless you voluntarily provide it to us in the course of using our Services.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our Services;
• To respond to enquiries and provide customer support;
• To improve, personalise, and develop our website and platform;
• To communicate with you regarding updates, security notices, or administrative matters;
• To monitor usage patterns and analyse trends for internal reporting purposes;
• To detect, prevent, and address technical issues, fraud, or unauthorised activity;
• To comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our Services, and compliance with legal obligations. Where we rely on legitimate interests, we consider whether those interests are overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our Services are used. Cookies may be categorised as strictly necessary, functional, analytical, or performance-related. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our website.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or customer support, subject to confidentiality obligations;
• To comply with applicable law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Velyra Platform, our users, or others;
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards;
• With your consent or at your direction.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, or restrict the processing of your data, the right to object to certain processing activities, and the right to data portability. You may also have the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided in Section 13.

10. International Data Transfers

Where information is transferred to, stored, or processed in a country other than your own, we take steps intended to ensure that appropriate safeguards are in place to protect your information in accordance with this Policy and applicable law.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via the details provided on our Contact page.